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Disclosures

Please contact us for any additional Annual Meeting reports, speeches, or other information.

Complaint Notice

If you have a problem with the services provided by this Credit Union, please contact us.

Aspire Credit Union
900 Pershing Avenue
Lufkin, TX 75904-3743

Telephone Numbers: 936.632.7691 or 800.569.9799
Fax Number: 936.632.8829
Email: aspire@aspirecu.org

The Credit Union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department. If any dispute is not resolved to your satisfaction, you may also file a complaint against the credit union by contacting the Texas Credit Union Department at:

Texas Credit Union Department
914 East Anderson Lane
Austin, TX 78752-1699

Telephone Number: 512.837.9236
Fax Number: 512.832.0278
Email: complaints@cud.texas.gov
Website: www.cud.texas.gov

This Electronic Signatures in Global and National Commerce Act (E-SIGN Act) Consent and Disclosure provides important information required by the E-SIGN Act and authorizes the electronic delivery of all account notices, including but not limited to disclosures, notices, statements, agreements, confirmations, or other information required to be delivered in writing under applicable law. This electronic delivery shall be in lieu of written communication. In order for you to access, view, print, or retain electronic communication in connection with your account, your computer system or mobile device must meet the following requirements:

  • An active email account
  • Supported Web browsers (i.e., Internet Explorer, Firefox, Safari, Bing, Google)
  • Java & JavaScript enabled
  • Pop-up blockers disabled or disabled for our site
  • A printer or other device capable of printing and/or retaining Internet-based data
  • Adobe Acrobat Reader (for reading disclosures and documents and saving them to your PC as needed)

Click here to access the eSign Consent Form

You can help us in the war on terror

The USA PATRIOT ACT requires credit unions to take extra security precautions to help the government fight the funding of terrorism and money laundering activities. Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. These new procedures are designed to prevent crimes, such as identity theft and account fraud that terrorists commit to finance their operations against the U.S. and its citizens.

Please understand that Aspire cannot waive this rule as it is part of the USA PATRIOT ACT. Thank you for your patience and help.